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We accept returns some exclusions apply.
To provide you with a better user experience and worry-free flight, we are pleased to launch the DJI Care Protection Plan, a service plan that provides you with peace of mind, covering damage to your DJI aircraft, gimbal or camera sustained during normal use. Seet the DJI Care Official FAQ tab above for more information.
Notice: If you are purchasing a DJI Care service plan for a previously purchased Inspire 1 Pro, please contact us.
If you have not already purchased the Inspire 1 Pro, click here to complete your order and select the “DJI Care” add to cart option.
Want to purchase DJI Care, but your aircraft has been activated over 48 hours? Please contact us.
Please be assured that your items will ship out as soon as possible after the order is processed. Please allow 2-5 days for processing.
We use the United Parcel Service (UPS) for all purchases.
Shipments are picked up from our office at 3pm EST Monday-Friday only. Orders that are placed on Saturday or Sunday will not be processed until Monday. You will be notified as soon as possible for any items that are not in stock.
**Please note to pay on your Net 30 Account Free Shipping will not apply--Shipping charges will be added at billing**
We accept the following payment methods:
Purchase Orders With Currently Active Net 30 Accounts
You May Also Call Us To Provide Payment By Phone 800.311.2734
We will issue a refund in the original form of payment for merchandise that is unused & in original packaging within 14 days of purchase. Any defective merchandise can be exchanged within 30 days of purchase. All merchandise returned after 14 days of purchase will have a 20% restocking fee & refund will only be available as store credit. The customer is responsible for return shipping of any returned products, some exclusions may apply.
Please complete and send this form with all returns- Order Return Form
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